HOURS OF OPERATION

Monday-Friday 7am-7pm CST

INVOICING INFORMATION

Missing an invoice or need to print a copy for your records?

• Navigate to the ‘My Account’ section under your user profile.
• Next, click on ‘My Orders’
• Select the Order Type of ‘Posted Invoice Detail’ and select search – this will display a list of your invoiced orders
• Select ‘View Details’ for the desired order to download or print the invoice information.

SHIPPING INFORMATION

Free Shipping for orders over $100.00
***please note that a surcharge will be added for oversized items that require additional handling***

Need to find the tracking nubmer for your order?

• Navigate to the ‘My Account’ section under your user profile.
• Next, click on ‘My Orders’
• Select the Order Type of ‘Posted Shipment’ and select search – this will display a list of your orders that have tracking information
• Click ‘View Details’ on the desired order to view the tracking information

 

HOW DO I CHANGE MY PASSWORD

• Navigate to ‘My Account’
• Scroll to the bottom of the page and select ‘Change Password’ in the Account Management section

HOW DO I SET UP MORE USERS FOR THIS SITE?”

The Account Manager can elect to set up sub-accounts to have multiple user accounts for the same dealership. To set up a sub-account complete the following steps:

• Navigate to ‘My Account’
• Click ‘Manage sub-accounts’ – Here you can view existing users or add a new sub account
• Enter sub-account user information, then click Save
• Once completed, the new sub-account user will receive an e-mail to set-up their password to access the portal